The Online Resource for Florida Older Adults, Their Advocates, and Caregivers.
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Beware Tech Support Scams
Here’s how they work: You get an unsolicited call from someone claiming to be with Microsoft or Windows tech support, who says viruses have been detected in your computer. In order to protect your data, you are told that you must immediately log on to a certain website and follow its instructions. A dummy screen may appear showing viruses being detected and eliminated, but in reality malware is being installed that allows scammers to steal your personal information, hold your data for ransom, or use the webcam to spy on you. These scammers might also try to sell you useless services.
Here’s what you can do: Hang up the phone. Neither Microsoft nor its partners make unsolicited phone calls. Never give control of your computer or your credit card information to someone who calls you out of the blue.
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